Privacy Policy | Chad Kroeger

Introduction

We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your personal information when you visit our website.

We process personal data in accordance with applicable privacy laws including the GDPR (EU), CCPA (California), LGPD (Brazil), and other global privacy regulations.

Information We Collect

Information You Provide

We may collect information you voluntarily provide, such as:

Name and contact information when you reach out to us
Stokeletter: your phone number (and anything else the form asks for), if you sign up for text alerts through the Laylo form on our site
Any other information you choose to share

Automatically Collected Information

With your consent, we automatically collect certain information when you visit our website:

IP address (anonymized)
Browser type and version
Operating system
Pages visited and time spent on site
Referring website
Device information

This information is only collected if you consent to analytics cookies. See our Cookie Policy for details.

How We Use Your Information

We use your personal information for the following purposes:

To respond to your inquiries and communications
To improve our website and user experience
To analyze website traffic and usage patterns (with consent)
To send updates and marketing communications (with consent)
To comply with legal obligations

Legal Basis for Processing

We process your personal data under the following legal bases:

Consent: For analytics, marketing communications, and non-essential cookies
Legitimate Interest: For website security and fraud prevention
Legal Obligation: To comply with applicable laws

Third-Party Services

We use the following third-party services that may process your data:

Google Tag Manager & Analytics

With your consent, we use Google Analytics to understand website usage. We have implemented Google Consent Mode v2 and IP anonymization. Google Privacy Policy

Hosting & Infrastructure

Our website is hosted on Netlify. Netlify Privacy Policy

Postcode Lookup (Zippopotam.us)

When you enter a postal code in our mailing-list form, your browser sends that postal code and the country you selected to Zippopotam.us to look up your city and region. Nothing else from the form is sent, though like any web request it reveals your IP address to that service. Zippopotam.us

Stokeletter Sign-up (Laylo)

Our Stokeletter sign-up form is provided by Laylo and loads from Laylo's servers inside our site, both on the homepage and in a pop-up. The phone number and any other details you enter go directly to Laylo, which stores them and sends our text alerts. When the form loads, Laylo receives your IP address, from which an approximate location can be derived. Laylo Privacy Policy

Podcast Episodes (YouTube)

The podcast section on our homepage loads the latest episode titles and thumbnails from YouTube (Google) when you visit, which shares your IP address with Google. The video player itself loads only when you press play, and uses YouTube's privacy-enhanced mode. Google Privacy Policy

Merch (Appreesh Apparel on Fourthwall)

The shop section shows products from Appreesh Apparel, a store run on Fourthwall. Your browser loads the product list and images from the store and Fourthwall's image servers, which reveals your IP address to them. Purchases happen on the store itself, under its own policies. Fourthwall Privacy Policy

Embedded Content

When you interact with embedded content, such as the podcast player or the Stokeletter form, those services may collect data according to their privacy policies.

For detailed information about cookies and tracking, please see our Cookie Policy .

Data Retention

We retain your personal data only for as long as necessary:

Analytics data is retained according to Google Analytics settings (up to 14 months)
Contact information is retained until you request deletion
Consent preferences are refreshed every 12 months

Data Security

We implement appropriate technical and organizational measures to protect your personal data, including HTTPS encryption for all data in transit and secure hosting infrastructure.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access: Request a copy of the data we hold about you
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your data ("right to be forgotten")
Right to Restrict Processing: Request limitation of data processing
Right to Data Portability: Receive your data in a structured format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time via "Manage Cookies" in the footer

International Transfers

Your personal data may be transferred to and processed in countries other than your own (including the United States where our service providers operate). We ensure appropriate safeguards are in place, including standard contractual clauses where applicable.

Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

Contact Us

If you have questions about this privacy policy or wish to exercise your privacy rights, please get in touch with us directly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.